Terms & Conditions
Welcome to Case Armor. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General:
These Terms and Conditions govern your use of the Case Armor website and the purchase of customized mobile back covers from our store.
By placing an order on our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
2. Products:
Case Armor specializes in customized mobile back covers. Since our products are personalized according to customer preferences, the final product may slightly vary from the preview shown on the website.
We reserve the right to refuse any custom design that contains:
- Offensive or illegal content
- Copyrighted material without permission
- Hate speech or inappropriate images/text
3. Pricing and Payments:
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to modify prices at any time without prior notice.
Payments must be completed through the payment methods available on the website before order processing begins.
4. Order Processing:
Customized orders are processed only after successful payment confirmation.
Customers are responsible for providing accurate customization details, including images, text, phone model, and shipping information.
Case Armor is not responsible for errors caused by incorrect information submitted by the customer.
5. Shipping and Delivery:
We aim to process and ship orders within the estimated timeline mentioned on the website. However, delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
Your shipment will be done within 7 to 10 days after the order is placed.
Case Armor is not liable for delays caused by third-party shipping providers.
6. Cancellation and Refund Policy:
Since our products are customized and made specifically for each customer:
- Orders cannot be cancelled once production has started.
- Customized products are generally non-refundable and non-returnable.
Refunds or replacements may only be provided if:
- The wrong product was delivered
- The product arrives damaged
- There is a manufacturing defect
Customers must contact us within 48 hours of delivery with proper photo/video proof.
7. Intellectual Property:
All content on the website, including logos, images, text, graphics, and designs, belongs to Case Armor and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, or use any content without written permission.
8. User Content:
By uploading images or designs for customization, you confirm that:
- You own the rights to the content, or
- You have permission to use it
Case Armor is not responsible for copyright violations caused by customer-uploaded content.
9. Limitation of Liability:
Case Armor shall not be held responsible for:
- Indirect or incidental damages
- Loss of data or profits
- Device damage caused by improper use of products
Our maximum liability shall not exceed the amount paid for the purchased product.
10. Privacy:
Your use of our website is also governed by our Privacy Policy.
11. Changes to Terms:
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.
12. Contact Information:
If you have any questions regarding these Terms and Conditions, you may contact us through the contact details provided on our website.
